Pick a single North Star metric that reflects customer value, then support it with guardrails that protect experience and revenue. For example, activated accounts per week might pair with support ticket rate and refund rate. Establish thresholds, document rationale, and ensure every experiment references these measures. This structure keeps creativity focused, discourages vanity wins, and builds trust with stakeholders who care about long-term impact rather than superficial bumps.
Create a concise event list with consistent names and properties, such as signup_started, email_verified, plan_selected, and onboarding_step_completed. Define required properties, types, and examples, and note where each is captured using no-code tools. Keep case, spelling, and meanings stable to avoid fragmentation. Communicate ownership, update processes, and a change log. When experiments start, your taxonomy ensures comparisons are apples-to-apples, dramatically reducing confusion and accelerating insight generation.
UTM conventions underpin trustworthy acquisition insights. Standardize source, medium, campaign, content, and term with strict picklists and examples. Educate teammates, use no-code link builders, and validate links before launch. Establish naming to distinguish experiments, audiences, and creative variations. Pair UTMs with landing page events for full-funnel clarity. This discipline eliminates misattribution, simplifies analysis, and makes it easy to see which ideas truly move people from curiosity to action.